Return Policy

1. Eligibility for Returns

You may request a return if:

The product is damaged, defective, or expired
The product delivered is incorrect
The item is unused, unopened, and in original packaging (for non-perishable items)

2. Non-Returnable Products

For hygiene and safety reasons, the following cannot be returned:

Perishable food items
Fruits and vegetables
Frozen products
Opened/used items
Personal hygiene products

3. Return Window

Returns must be requested within same of delivery, depending on the product category.

4. Damaged/Missing Items

If an item arrives damaged or missing, you must report it on the same day of delivery with photos/video proof.